Typeform Review (2022) – Comfortable and Engaging?

​ Overall rating - 4.4/5

Usability - 5/5

​Pricing - 3.5/5

​Pros & Cons - 4.5/5

​Features & Reporting - 5/5

Support - 4/5

Typeform Summary

Typeform is an excellent tool for creating highly personalized surveys.

If you are looking to increase the number of respondents who respond to your surveys, Typeform is the best option.

However, it is expensive and might not be ideal if you just need simple short surveys.

Typeform is a versatile data collection tool. Typeform offers a lot of flexibility in creating forms, surveys, and questionnaires.

The design process is made easy by using templates and an interactive designer. Typeform has a free plan, but you will need to pay for the best features.

Is Typeform the right tool to collect data? Let's take a deep dive into Typeform's review to see if it is the right tool for you.

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Jump to:

• Pricing and plans

• Typeform Pros & Cons

• Interface and usage

• Support

• Typeform Alternatives

• Conclusion

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Pricing and plans

Typeform offers a free plan which is useful if you want to get familiar with all the features and platforms capabilities because even the free plan offers a lot of those you find in paid plans:

• Unlimited typeforms

• 10 questions per typeform

• 10 responses per month

• Logic jumps

• Multiple ending screens

• Hidden fields

• Calculator

• Templates

• Embed your typeform in a web page

• Download your data

• Zapier, Automate.io, Slack, Mailchimp, ActiveCampaign, HubSpot, and other integrations

The software does allow 'logic jumps', allowing respondents to be routed in a customized way based on previous questions.

But you can also only get 10 responses per month which are far too little, so you would need to upgrade if your volumes are higher.

The Typeform Basic plan starts at $29 per month. This unlocks the majority of the software's capabilities. Typeform allows you to create unlimited forms and questions.

You can also collect payments through Typeform.

For $59 per month, the Plus plan upgrades to 1,000 responses per calendar month and unlimited logic jumps per form.

The Business plan costs $99 per month and provides an even higher 10,000 responses/mo limit.

You can save 17% if you buy an annual plan, so the prices become a little better if you commit to a longer period of time.

Typeform Pros & Cons

Typeform is a versatile tool that allows you to design forms and analyze the data collected.

This tool is extremely useful. It allows you to gather high-level data from some respondents and dive into the details for others. Typeform's logic jumps allow businesses to offer multiple services to their clients using a single form. This simplifies the process and increases your conversion rate.

Pros

✅ Logic jumps

Logic jumps distinguish Typeform. You can create multiple forms with a logic jump. You can choose from two possible routes for the rest of the survey, depending on how a respondent answers questions.

Multiple logic jumps can be used by each form to allow you to tailor your questions to each individual.

✅ Plenty of integrations for data organization

Typeform has a wide range of extensions you can use to enhance your question design and crunch survey data. Typeform is compatible with most other software, including Google Docs, Airtable, Slack, you can even integrate it with the tools that you use for your email marketing, you can learn more about one of them that can integrate with Typeform on our ActiveCampaign review.

✅ Questions can also be paired with images or videos

Multiple choice questions can be created to include images instead of text. Yes/no questions or any contact information fields which check if you have been given an email address or phone number.

✅ Typeform offers a variety of templates

There are a lot of pre-made templates to help you get started with survey design. These templates are designed for different business-centric purposes, such as lead generation and customer feedback.

It doesn't matter if there isn't a template that matches your survey goals. It's easy to modify any template, just as if you were creating it from scratch.

Cons

－The free plan is minimal

The biggest downside is that on the free plan you can only get 10 questions per typeform and 10 responses per month. Although you can test and try a lot of paid features.

－Paid plans can be expensive

As your volumes increase, it can get pretty expensive as a lot of the pricing is tied to the number of responses you can get in a single month.

Interface and usage

Typeform's browser-based designer for forms is designed to look like a notebook. The interface is intuitive from the start. You can type questions and then add multiple choices using bullet points. Although the designer can be a bit too complex if you only need a simple survey, it excels in helping you do unique surveys.

It does this by using customizable blocks. It is possible to pull responses from any previous question (such as their name or email) into another question.

You can also use these earlier responses as multiple-choice options. It's possible to ask survey respondents how they would like to be contacted using their already provided information.

Slides are used to display questions rather than on one page. This can make long surveys a bit repetitive. This style is very engaging and you can easily add images, videos, or other visual content to each question.

You can change the fundamental stylistic elements such as font and color to match your brand.

Typeform's unique feature is the ability to create multiple choices and open-ended answers.

It's also easy to determine whether a question needs to be answered.

Support

Typeform does not offer support via email. This can make it difficult to get help as you will need to fill out a form explaining your problem.

However, most queries are answered within a few days. The Typeform website has a large and searchable documentation library that makes it easy to find the answers to your most common questions.

If you have an account you can also use Live chat, which also speeds up with the help you might need.

Typeform Alternatives

Typeform focuses a lot on making surveys enjoyable in order to increase your response rate. The service is more expensive than SurveyMonkey and Jotform.

These platforms do not offer logic jumps, but it might be worth considering if you only need simple forms that can handle large volumes of responses.

Conclusion

Typeform is a powerful data collection tool that allows you to quickly and easily design interactive surveys. If you are looking to create a single form that a large number of respondents can use, the platform supports logic jumps.

Typeform can be integrated with many other software platforms and customized to suit your needs.

Although, Typeform's capabilities can cost you a lot. Typeform is more expensive than its competitors and likely too costly if you only need to create a few forms, but highly reliable and easy to use.